Internal Expression of Interest Permanent Full-time Location: Broadmeadow and Telarah offices9:00am-5:00pmThis role is paid under the Social, Community, Home Care & Disability Services Award 2010- Level 4, Pay Point 1 $44.58/hourEOI closes COB Tuesday 12th August The Opportunity: The Intake Caseworker works with young people who are referred to the Samaritans Youth Specialist Homelessness Service. As the first contact point for the service you will ensure Young People are appropriately assessed, triaged, and connected with appropriate services based on needs. Why work for us?Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:14 weeks paid maternity leave or 3 weeks paid parental pay. + Super ContributionsSalary Packaging on a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnightUp to 40% off on school enrolment fees at any of our Newcastle Anglican schoolsMeals & Entertainment Salary packaging up to $2,650 Access to Fitness Passport (over 300+gyms)Free access to our corporate Employee Assistance ProgramFlexible working options (including compressed week, RDO’s, 9-day fortnights). Career and development opportunitiesThe opportunity to work within an innovative, collaborative team environmentEssential Criteria Certificate IV in Community Services, Youth Services, or at least 2 years relevant experienceDemonstrated experience in working with young people and families in crisis and in high risk situationsExcellent written and verbal communication and interpersonal skillsExperience in intake & assessment processesUnderstanding of, and ability to implement Trauma Informed Practices.Ability to build and maintain successful partnerships with other services.Understanding of Child Protection policy and procedures.Excellent organisational skills and experience managing competing prioritiesAbility to show initiative and work independentlyDemonstrated experience using word, excel and access programsExperience working with databasesStrong attention to detailUnderstanding and practical application of confidentiality principlesDemonstrated understanding of WHS responsibilitiesDesirableKnowledge of trauma informed care and strengths-based practiceAn understanding of contemporary issues around youth homelessnessWho we are?Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.Our vision is for people to flourish because of what we do, inspired by the way of Jesus.We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.For more information visit www.newcastleanglican.org.au or for enquiries and a copy of the Position Description email the talent team at careers@newcastleanglican.org.au   You must have the right to live and work in Australia.#sams AUD Broadmeadow 2292

SHS Outreach Intake Officer

Internal Expression of Interest 

  • Permanent Full-time 
  • Location: Broadmeadow and Telarah offices
  • 9:00am-5:00pm
  • This role is paid under the Social, Community, Home Care & Disability Services Award 2010- Level 4, Pay Point 1 $44.58/hour

EOI closes COB Tuesday 12th August 

The Opportunity: 

The Intake Caseworker works with young people who are referred to the Samaritans Youth Specialist Homelessness Service. As the first contact point for the service you will ensure Young People are appropriately assessed, triaged, and connected with appropriate services based on needs.

 

Why work for us?

Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:

  • 14 weeks paid maternity leave or 3 weeks paid parental pay. + Super Contributions
  • Salary Packaging on a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight
  • Up to 40% off on school enrolment fees at any of our Newcastle Anglican schools
  • Meals & Entertainment Salary packaging up to $2,650 
  • Access to Fitness Passport (over 300+gyms)
  • Free access to our corporate Employee Assistance Program
  • Flexible working options (including compressed week, RDO’s, 9-day fortnights). 
  • Career and development opportunities
  • The opportunity to work within an innovative, collaborative team environment

Essential Criteria 

  • Certificate IV in Community Services, Youth Services, or at least 2 years relevant experience
  • Demonstrated experience in working with young people and families in crisis and in high risk situations
  • Excellent written and verbal communication and interpersonal skills
  • Experience in intake & assessment processes
  • Understanding of, and ability to implement Trauma Informed Practices.
  • Ability to build and maintain successful partnerships with other services.
  • Understanding of Child Protection policy and procedures.
  • Excellent organisational skills and experience managing competing priorities
  • Ability to show initiative and work independently
  • Demonstrated experience using word, excel and access programs
  • Experience working with databases
  • Strong attention to detail
  • Understanding and practical application of confidentiality principles
  • Demonstrated understanding of WHS responsibilities

Desirable

  • Knowledge of trauma informed care and strengths-based practice
  • An understanding of contemporary issues around youth homelessness

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit www.newcastleanglican.org.au or for enquiries and a copy of the Position Description email the talent team at careers@newcastleanglican.org.au   

You must have the right to live and work in Australia.

#sams

  • Posted Date 13 Aug 2025
  • Location Broadmeadow
    NSW / Australia
  • Industry Community Services & Development
  • Job Type Full Time
  • Salary Not provided